|
|
|
|
|
| Retention Success Mantras |
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
| |
Feedback
|
Retention Home » Feedback
|
| |
|
|
Feedback acts as a channel of communication between the employee and his manager. The amount of information employees receive about how well or how poorly they have performed is what we call feedback. It is a dialog between a manager and an employee which acts as a way of sharing information about the performance. It suggests where the employee performance is effective and where performance has to improve.
Managers can provide either positive feedback or negative feedback to employees. This feedback helps the employee | |
assess his performance and identify the improvement areas.
Positive feedback communicates managerial satisfaction. Positive recognition for good performance boosts up morale of employees and results in performance improvement to a higher productivity level. It is believed that positive feedback is the only type of feedback that generates performance above the minimum acceptable level.
Negative feedback obviously communicates manager’s dissatisfaction. However, negative feedback sometimes make employee to put more efforts to improve his performance. But such times are very rare. Moreover this improvement is short term.
Some managers do not provide any kind of feedback to their employees. Due to no feedback, employees may assume that they are performing productively or they may feel that the manager is satisfied with their performance. Studies reveal the performance tends be same or even decreases if no feedback is provided.
Thus, feedback is necessary because:
- It builds trust and enhances communication between manager and employee.
- It gives managers and employees a way to identify and discuss skills and strengths.
- Positive feedback leads to employee retention and motivation.
- It helps in identifying performance areas that need improvement and specific ways to improve them.
- It acts as an opportunity to enhance performance by identifying resources for skill development.
- It is an opportunity for managers and employees to assess and identify career and advancement opportunities.
- It helps employees to understand the effectiveness of their performance and contributes to their overall knowledge about the work
Managers have tendency to ignore good performances of their employees. Providing no feedback may demotivate employees and may lead to employee absenteeism. Input from manager’s side is necessary as it help employees to improve their performance and increase productivity.
|
|
|
|
|
|
|
|
